How do I cancel or reschedule a booking?
Plans changed? Here's what to do
To cancel or reschedule a booking:
- Log in at my.kikoff.com.au
- Go to Bookings
- Find your booking and select Cancel or Reschedule
Or contact your local Kikoff team directly — find their details at my.kikoff.com.au/support.
Cancellation policy:
- Cancellations made with sufficient notice will receive a full refund
- Late cancellations (within the notice window) may not be eligible for a refund
- The exact notice period varies by location — check your booking confirmation for details
Cancellation terms may vary slightly by location.