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How do I cancel or reschedule a booking?

Plans changed? Here's what to do

To cancel or reschedule a booking:

  1. Log in at my.kikoff.com.au
  2. Go to Bookings
  3. Find your booking and select Cancel or Reschedule

Or contact your local Kikoff team directly — find their details at my.kikoff.com.au/support.

Cancellation policy:

  • Cancellations made with sufficient notice will receive a full refund
  • Late cancellations (within the notice window) may not be eligible for a refund
  • The exact notice period varies by location — check your booking confirmation for details

Cancellation terms may vary slightly by location.